Washington State’s Fair Conduct Act & Unfair Claims Practices

Senate Bill 5726 amends RCW 48.30.010 to create Washington’s “Insurance Fair Conduct Act.” The following links will guide you directly to the Bill and related WAC’s.

Engrossed Substitute Senate Bill 5726.
http://www.leg.wa.gov/pub/billinfo/2007-08/Pdf/Bills/Senate%20Passed%20Legislature/5726-S.PL.pdf

Authority and Purpose.
WAC 284-30-300.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-300

Scope.
WAC 284-30-310.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-310

WAC 284-30-320
Definitions.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-320

WAC 284-30-330.
Specific unfair claims settlement practices defined.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-330

WAC 284-30-340.
File and record documentation.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-340

WAC 284-30-350.
Misrepresentation of policy provisions.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-350

WAC 284-30-360
Standards for the insurer to acknowledge pertinent communications.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-360

WAC 284-30-370
Standards for prompt investigation of a claim.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-370

WAC 284-30-380
Settlement standards applicable to all insurers.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-380

WAC 284-30-390
Acts or practices considered unfair in the settlement of motor vehicle claims.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-390

WAC 284-30-391
Methods and standards of practice for settlement of total loss vehicle claims.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-391

WAC 284-30-392
Information that must be included in the insurer’s total loss vehicle valuation report.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-392

WAC 284-30-393
Insurer must include an insured’s deductible in its subrogation demands.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-393

WAC 284-30-394
Denial of storage and towing costs.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-394

WAC 284-30-395
Standards for prompt, fair and equitable settlement applicable to automobile personal injury protection insurance.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-395

WAC 284-30-400
Enforcement.
http://apps.leg.wa.gov/WAC/default.aspx?cite=284-30-400